Home :: Terms, Return and Freight Policy

Terms, Return and Freight Policy

 

  • Completed credit applications are required for all new accounts.
  • ( $25.00 ) Minimum order.
  • ( Master Card / Visa) accepted.
  • Open accounts are ( Net 30 ) days.
  • ( UPS & Motor Freight ) available
  • Products are not guaranteed for a particular purpose and are limited to extent of the original manufacturer’s warranty. 
  • Prices are subject to change without notice.
  • Tax exemption signed current certificate required to qualify for tax-exempt status.
  • A ( $4.00 ) handling fee charged to all orders, plus actual UPS shipping charges.
  • Customers must obtain a Return Goods Authorization Number ( RGA ) prior to return of any product the following information

             will be required when requesting an ( RGA ) and must accompany package upon return. 

 

Date of purchase 

RGA #

Your PO # 

Reason for return

 

  • Returns are shipped ( UPS or Freight ) freight prepaid, units received at Pennington & Associates shipped freight collect

             or without ( RGA ) information will be refused and returned at customers expense.

  • It is customers responsibility to inspect all packages for damage before signing the delivery receipt 
  • Any over shipments, wrong shipments, can be returned via freight collect after ( RGA ) is issued
  • Pennington & Associates applies warranty based on the original manufactuers warranty policy. 
  • Warranty returns will be returned via Freight, Freight Collect , UPS, UPS Collect @ Pennington & Associates discretion.

SALES OFFICE HOURS 8 A.M. TO 5 P.M. est.

PHONE: 727-535-3200 FAX: 727-533-9696